Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Fatino Inc.
    13208 Peacock Ct.
    Cupertino, CA 95014

    Copyright © 2014-2018 Fatino Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014-2018 Fatino Inc. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Fatino Inc.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Fatino Inc. or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Fatino Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Fatino Inc. believes that customer conduct violates applicable law or is harmful to the interests of Fatino Inc. and its subsidiaries.

  • Shipping & Delivery
  • For items that are not in inventory, shipment will be 1-4 weeks.


    Terms of Sale within the US & Territories are as follows:

    • For international shipment, please email service@fatinoinc.com for details.
    • All product and shipping prices are subject to change without prior notification. Fatino, Inc has the right to correct any errors and refuse or cancel any orders at any time. We will provide the most up-to-date information.
    • We accept payment via PayPal. We also accept Visa, MasterCard, American Express or Discover Card.
    • Products are shipped by UPS (United Parcel Service): Standard or Priority Overnight, 2-Day or ground, and US Postal Service Priority Mail and Express Mail.
    • Shipping charges vary according to the size and weight of the products and containers.
    • Plants will be shipped in pot (for orders within the Continental US, excluding Alaska). Special packaging for plants in spike may incur extra shipping charges.
    • We cannot guarantee the productivity of any plant. Plants will bloom depending on the weather and the cares such as watering and fertilizing given to the plants.
    • We do not accept returns. Please contact us if you have any issue with your product. Depending on the circumstances, we may replace your plants.
    • We will ship in spike or in bud. We take special care to pack them so plants arrive intact. However, due to circumstances beyond our control, we cannot guarantee all flowers/buds will arrive in perfect condition.